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KB197: Email Notification fails to send test message with v5 SE.

Views: 5324
Votes: 0
Posted: 04 Mar, 2008
by: Van Rensburg J.
Updated: 18 Apr, 2008
by: Van Rensburg J.
  • When selecting the Test button in the Email Notification (Reporting plugin) configuration, the follow error message is displayed:

  • No email is received after a successful/failed backed.

Certain files are copied to the wrong location during install.
Not all classes are loaded correctly.
This occurs mainly on 64bit SE and Java 6, but can occur on 32bit SE if Java 6 is loaded.

  • Stop the Server Edition service.
  • Update the Reporting plugin by replacing the report_plugin.jar file in the Plugins folder with the latest file from here
  • Download the mail.jar from here and copy the file into the root of the Server Edition Folder.
  • Copy the activation.jar file from the Plugins folder into the root of the Server Edition Folder.
  • Remove mailapi.jar from the Plugins folder.
  • Remove smtp.jar from the Plugins folder.
  • Edit the service.properties file located in the root of the SE folder. Add the following to the classpath:
    • ;mail.jar;activation.jar (separated with a semi-colon, no blank spaces or semicolon after the last entry)
  • Edit the TestFromDos.bat located in the root of the SE folder. Add the following to the classpath:
    • ;mail.jar;activation.jar (separated with a semi-colon, no blank spaces or semicolon after the last entry)
  • Restart the SE service and GUI
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