V5 Frequently Asked Questions
Search:     Advanced search
Browse by category:

KB270: SP V5.1 Update 6

Views: 1894
Votes: 0
Posted: 09 Nov, 2010
by: Van Rensburg J.
Updated: 29 May, 2012
by: Harnekar T.

Note: This fix is applicable to Version 5.1 to use the WBAdmin plugin to backup the system state on Server 2008.

The update can be downloaded here: SP-5.1-update-6.zip. Note that the fix is NOT white-branded, which means it is a Attix5 branded update.
For instructions on branded updates, please contact support.

When to install the patch
  • If your NameServer version is below
  • If your FileServer is below v5.1.1.12
  • If your Server Edition Backup Clients are below v5.1.3
  • If your VSS or System state plugins are below V1.19

Changes & Fixes

NS update to

  • Update to allow use of System State (using Wbadmin) plugin

SE Auto upgrade to v5.1.4.0

  • Allows use of System State (using Wbadmin) plugin


  • Stop the NameServer service
  • Replace NS_Service.exe with the one included
  • Place Plugin*.zip in the ClientUpdates folder on the SP
  • Place ClientUpdate_*.zip in the ClientUpdates\A5BP\Windows\ folder on the SP.
  • Start up the NameServer and ensure it is now on
  • Do a backup with a Backup Client and ensure it auto-updates to V5.1.4.0
Others in this Category
document KB006 - Backup Client Cache & ToBackup folders
document KB019: Making a snapshot backup using a Snapshot Server
document KB031: Untrusted SSL cert chain
document KB062: Restoring a single mailbox with SMR and AD
document KB067: Backup fails with "database is full"
document KB082: Corrupt client database
document KB085: 'Could not create the Java virtual machine' when trying to load the Backup Client GUI
document KB091: Backup Client MSI Installer
document KB095: Client error: "String index out of range: -1"
document KB098: Cannot increase the socket time out to more than 600 seconds
document KB100: Username cannot be empty for login
document KB101: Backup fails due to Database errors
document KB105: What are the criteria used to determine the capability of a backup client?
document KB106: Which is faster: backup or restore?
document KB112: Japanese, Chinese or Korean characters display as blocks
document KB132: Scheduler stops working
document KB134: No archive dates available with Snapshot Backup
document KB136: How to upgrade a D&L to SE
document KB137: Enable Debug Logging in SE and D&L
document KB140: Proxy server causes communication problems during a backup
document KB144: Backup fails due to overlimit on FS but limit is correct
document KB147: What do those sizes related to patching mean in the logs?
document KB162: Advanced backups will not always run in V4.4
document KB164: How to include the user's My Documents directory in profiling
document KB165: How to exclude certain files or folders with profiling
document KB166: How does the backup client know which Windows user to use for profiling?
document KB167: Storage Platform 4.4 update 4
document KB174: V3.x clients cannot backup to a V5 Storage Platform
document KB189: How to recover a single Exchange 2003 mailbox without using the Exchange or SMR plug-ins
document KB194: SMR gives 'Invoke of: GetObject' error during backup after upgrade to v5
document KB197: Email Notification fails to send test message with v5 SE.
document KB201: Restoring archived month-ends
document KB202: Month-end archiving not taking place on Mirror Server
document KB203: Resource file missing when trying to start D&L or SE
document KB204: Examples to backup and restore MySQL
document KB206: Storage Platform Console on 64bit
document KB217: How to suppress the bootup/login splash screen
document KB222: Server Edition GUI won't open after upgrade from v4.4 to v5.1
document KB225: Client Error: Cannot connect to storage server
document KB232: Account creation fails on Storage Platform
document KB235: D&L Tray icon not loading when logging on in Vista
document KB238: VSS plugin does not pickup up Exchange on SBS 2003
document KB247: After auto upgrade from V5.0 to V5.1 the tray icon shows the service is stopped during the cache update
document KB249: How to do a Full exchange 2007 restore using VSS plugin
document KB250: Restoring Exchange 2007 into Recovery Storage Group using the VSS plugin
document KB252: V5.1 Advanced scheduler does not work in some cases
document KB254: VSS Backup and Restore of Active Directory
document KB257: MAC Snow Leopard failing to backup
document KB263: Ensuring V5 clients can backup to a V6 Storage Platform
document KB271: System State backup on Server 2008 (using WBAdmin)
document Running Attix5 Backup Pro version 5.1 or earlier as a non-admin user on Mac